We have an amazing opportunity for you to work in one of our best locations, for a company well known for putting their customers at the heart of everything they do.

So...

If you are a motivated, hardworking person with a passion for the Financial world, with a strong background in Customer Service and telephony contact centre, and have a commitment to deliver on your promises and going above and beyond for your customer.

Then give me a call to know more! or hit apply!

We are looking for you!!!

Role: Customer Service Advisors - Newport, Wales
Location: Tredegar Park, NP10 8SB
Pay rate: £11.65 per hour
Contract: Ongoing temporary contract with the opportunity to become permanent.
Hours: Full time, 35 hours per week - working 5 days out of 7, various shifts available (including weekends). Shifts are between 7am and 11pm. You must be able to work all shift patterns. Overtime available after training!

Job Description:
You will be the first point of contact for all banking related queries.
You will take inbound customer calls and do your best to help the person at the other end of the line with care and understanding.
From day one you will learn all about the bank's products, processes and systems and you'll learn how to respond to queries quickly and become better every day!
You will also be responsible for building relationships with customers, that will exceed their expectations and deal with customer data ethically and in accordance with the FSA requirements.

Benefits:

• Full paid training & excellent career development opportunities.
• Weekly pay!
• Generous holidays with 28 days per year
• Employee of the Month rewards
• Competitive pay rate/Overtime
• On-site parking available, canteen and Starbucks

So, if you are looking for a challenging role where you can expand your skill set with a company that will support your career progression, then this could be the perfect job for you. Get in touch with us today!